Home / Evidence and complaints
SectionReviews, advertising claims, product claims and complaint routes. What each one can tell you, what it cannot, and which body has the power to act when something has gone wrong.
Deal with the clinical situation first: if you have severe or increasing pain, blanching or discolouration of the skin, vision changes or signs of infection, seek urgent medical help rather ...
Evidence / 12 min readThere is no single complaints body for cosmetic treatment. Concerns about a registered individual go to their professional regulator. Concerns about a registered service go to the inspectora...
Evidence / 12 min readMost cosmetic clinic reviews are gathered soon after treatment, when the result is fresh and the relationship is warm, often at the clinic's prompting. That timing systematically favours the...
Evidence / 11 min readPrescription only medicines may not be advertised to the general public, which is why advertising botulinum toxin by brand name to consumers breaches both medicines law and the advertising c...
Evidence / 11 min readComplaints to the Advertising Standards Authority are free and can be made online by anyone who has seen the advertisement. What makes a complaint actionable is precision: what the advertise...
Evidence / 11 min readAsk for the product or device by full name, then test the claim by type. Regulatory status is a matter for the MHRA and the conformity marking regime, and a marking relates to the product be...
Evidence / 11 min readOne email a month. What changed in the registers and the law, what a new rule actually requires, and one procedure written out in full. No clinic is ever recommended and none can pay to appear.
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